Legal
Terms of Service
These terms apply when you book a detailing service from Task Force Shine, LLC ("we," "us"). By scheduling a service, you agree to them. If anything here is unclear, call or text us before we start and we will explain.
Booking and quotes
- Services are booked by phone or text. Prices shown on this website are our standard rates by vehicle size and are a starting point, not a final quote.
- We confirm the price with you before work begins. Vehicles with excessive pet hair, heavy dirt buildup, or severe soiling may require additional time, and an additional fee may apply. We will tell you about any additional fee on inspection, before starting, so there are no surprises.
- Add-on services are priced separately and agreed with you in advance.
Discounts
We offer 10% off to active-duty military, veterans, police officers, and first responders. Mention it when you book. We may ask to see ID or proof of service.
Service location and access
- We come to your home or workplace. You are responsible for making sure we are permitted to work at that location and that there is safe, level space to work around the vehicle.
- Please remove personal items, valuables, and loose belongings from the vehicle before we arrive. We are not responsible for items left in the vehicle.
- If we cannot access the vehicle or the location at the scheduled time, we may need to reschedule. Any trip fee is at the owner’s discretion and is usually waived.
Scheduling, weather, and cancellations
- Exterior services depend on weather. If conditions are unsafe or would compromise the result, we will reschedule with you at no charge.
- To cancel or reschedule, contact us at least 24 hours before your appointment. Late cancellations and no-shows may be charged a fee at the owner’s discretion.
Payment
Payment is due when the service is complete unless we agree otherwise in advance. We accept cash and all major credit and debit cards. Card payments are processed through Square.
Maintenance program
Maintenance program members receive recurring visits on a weekly, biweekly, or monthly schedule at a discounted member rate agreed at sign-up. Each visit is billed at that rate when the service is complete. There is no contract. You can pause or cancel by contacting us, and the same 24-hour notice applies to skipping a scheduled visit. Member rates apply only while you remain on a recurring schedule.
Vehicle condition and results
- Before starting, we inspect the vehicle and note any existing damage such as scratches, chips, dents, cracked glass, worn trim, or torn upholstery. We are not responsible for pre-existing conditions or for damage that becomes visible once dirt and grime are removed.
- Paint correction reduces swirl marks and light scratches but cannot remove scratches that go through the clear coat. Stain and odor removal results depend on the age and type of the contamination. We will give you an honest assessment before we begin.
Our responsibility
We take great care with every vehicle. If you believe our work caused damage, tell us within 24 hours of service so we can inspect it and make it right. Our responsibility for any claim is limited to the amount you paid for the service, except where the law does not allow that limit. We are not responsible for indirect losses such as loss of use.
Photos
We may take before-and-after photos of your vehicle for our records. We only publish photos of your vehicle on our website or social media with your permission.
Governing law
These terms are governed by the laws of the State of Maryland. Any dispute will be handled in the courts of Montgomery County, Maryland, unless the law requires otherwise.
Changes
We may update these terms from time to time. The version in effect when you book applies to your service.
Contact
Task Force Shine, LLC
Rockville, MD
301-452-2087
taskforceshine@gmail.com